If there are some major discrepancies, then it's worth resetting your modem or router and re-running the test. We always recommend performing the internet speed test at various times throughout the day to see if you're getting consistent speeds. It's unlikely you're going to get 100% of your internet plan's advertised speeds – especially during the busier evening hours – so if your internet speed test results fall short of what you expected, it's not always cause for concern. We always recommend running the test several times and certainly at different times during the day, so you can see if you're getting consistent results.
If you need to conduct the speed test via Wi-Fi – perhaps if you're viewing this page on your smartphone – then try and sit as close to your Wi-Fi router as possible to minimise interference. To get the most accurate results you'll want to connect your laptop or computer directly to your router via an Ethernet cable, providing a more stable connection with minimal interference. Let the test run its course (it only takes a few seconds) and you'll be presented with figures for download speed and upload speed. The easiest way to test your internet speed is to click but 'Go' button on the Ookla Speedtest widget further up this page. Fibre-to-the-premises (FTTP) and hybrid fibre coaxial connections are capable of supporting all speed tiers and all other connection types max out at the NBN 100 tier. The speed tier you can sign up for will be dependent on the NBN connection type available at your property.
In some cases, some telcos actually exceed the advertised speeds, as was evident in the ACCC’s most recent Measuring Broadband Australia performance report, published in December 2022. The good news is that the majority of NBN providers are now delivering either the full download speeds of the tier you’re signed up to, or at the very least, the typical evening speed figures they quote.
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